Specified Commercial Transactions Act
Business operators | Booking.com B.V. |
Sales manager | Glenn Fogel |
Location | Oosterdokskade 163, 1011 DL, Netherlands |
Contact us | FAX: +31 20 712 5609 |
Product sales price | This varies on the travel experience, so please check the service provider information pages, during the booking process, in the fine print, and in the confirmation email or ticket (if applicable). |
Necessary expenses other than the product | When you make a booking, you agree to pay the cost of the travel experience, including any charges and taxes that may apply. |
Payment method | If we organise your payment, we (or, in some cases, our affiliate) will be responsible for managing your payment and ensuring the completion of your transaction with our service provider. In this case, your payment constitutes final settlement of the ‘due and payable’ price. If the service provider charges you, this will usually be in person at the start of your travel experience, but it could also be (for example) that your credit card is charged when you book, or you pay when you check out of your accommodation. This depends on the upfront payment policy of the service provider as communicated to you in the booking process. |
Payment deadline | This varies depending on the travel experience, so please check the service provider information pages, during the booking process, in the fine print, and in the confirmation email or ticket (if applicable). |
Delivery time of the product | The date of your stay will be the date you specified on the accommodation reservation website. |
Changes and cancellations | When you make a booking, you accept the applicable policies as displayed in the booking process. You’ll find each service provider’s cancellation policy and any other policies (about age requirements, security/damage deposits, additional supplements for group bookings, extra beds, breakfast, pets, cards accepted, etc.) on our platform: on the service provider information pages, during the booking process, in the fine print, and in the confirmation email or ticket (if applicable). |